Software Maintenance, Inc. provides computer systems and training to Veterans by authorization of the Independent Living Program offered by the Office of Veteran Affairs. Application for Independent Living Program (Form 28-1900)

We provide 24/7 unlimited phone and e-mail support to our clients.

This site is dedicated to those individuals listed on the left.  It has been my honor and pleasure to work with each and every one of them.  Among them they represent Veterans of WWII, Korea, Vietnam, and the Gulf wars.





Below are a few of the Service Ribbons of the Group   

    Bronze Star          Air Medal         Purple Heart        POW

   WWII  Victory            Korea                  Vietnam              Kuwait    

Presidential Unit Citation


 Listing of medals

"Ranger Team 1-6 Remembered" - Garry Norton 2005




Click here to e-mail David Levy


Your host and instructor.  This picture of David Levy was taken at Len Johnson's house in 2003.





Picture taken at Wendell Thomas's house 5/06






Picture taken at Tony Best's house 6/23/07




Our "other" Staff, past and present:

Chickens heads L-R: Capers, Grandma Levy, Marie, and Frittata

Dogs: Petals (up), Dudley (head down)


Petals and Peaches

Important phone numbers and settings:

DELL Technical Support 1-866-876-3355 or 866-461-3355 (6/07)

HP Technical Support 1-800-474-6836

Verizon Technical Support   1-800-567-6789
pop server:
SMTP server:
address for cable modem is
Other possible setting: 10MB half duplex  Netbios disabled
Verizon portal

Verizon pre-paid broadband, 888-294-6804  automated  payment, option #1,


ActionTec wireless modem change username password to admin / admin / admin or admin / modem serial number

MSN Premium Service:  Use the above Verizon settings.


Problems with Cloudmark



Verizon YAHOO: 

User name settings
        Your user name (for example,
         Your password (for example, password1)
DSL settings
        Network protocol used: TCP/IP
Mail server settings
         Incoming mail server (POP3):
         Outgoing mail server (SMTP):
        Your user name
         Your password

 SMTP port 587   no SSL or TSL

Verizon setting as of 12/11:


Comcast Technical Support  1-888-793-9800, 856-317-7272

Router address:

pop server:
SMPT server:

Arris Wireless Gateway: (1/12)
Try to gain access to the control functions. This can be done wirelessly. admin / password . You may need to use Password
arris wireless gateway manual

Other settings:

Comcast SSL setting:  incoming port 995  outgoing port 465 SSL or 587 TLS

Comcast normal setting:  incoming 110  outgoing 25

Use ports 587 and 110 (or 465 and 995 if you use SSL)- comcast

Downstream: 17600 kbps  Upstream: 1000 kbps: This translates into about 2000 KB/sec maximum transfer rate when you are downloading and about 125 KB/sec maximum transfer rate when you are uploading.

Downstream: 17600 kbps  Upstream: 2000 kbps: This translates into about 2000 KB/sec maximum transfer rate when you are downloading and about 250 KB/sec maximum transfer rate when you are uploading.


Gmail settings:
pop server:
SMPT server:
SSL required:   incoming (POP) port 995, use SSL. Outgoing (SMTP) port  587, use TSL

Gmail IMAP

Incoming Mail
993 SSL

Outgoing Mail
465 SSL or 587 TLS


Comcast Cable Modem Signal Levels:
If the above steps have not resolved the connection issue, try viewing your modems status page and compare the signal levels to the following:
Downstream Power Level: -15dBmV to +15dBmV is the extreme limits that your modem should be able to operate within but ideally this should fall between -10dBmV and +10dBmV
Downstream Signal to Noise Ratio (SNR): This number is best over 35dB, but you may not have any problems with down to 33dB. Anything less and you will probably have slow transfers, dropped connections, etc.
Upstream Power Level: Ideally this should be within the 30dBmV to 50dBmV range. If it is between 50-55dBmV, you are approaching the upper-limits but should still be able to operate. If this is above 55dBmV or below 30dBmV, you will likely start to see frequent disconnects or modem reboots.
Upstream Signal to Noise Ratio (SNR): Anything above 29 is considered good. The higher this number is, the better. If this number is below 25 and 29, you have a minute amount of noise leaking in somewhere. If it's anything less than 25, you want to get it fixed as you may have a lot of packet loss or slow transfer rates. note: you will need to contact customer support to find out the value of this signal level as it is not available via the cable modem status page
Upstream Receive Power: Ideally this number should fall within the -10dBmV and +10dBmV range. note: you will need to contact customer support to find out the value of this signal level as it is not available via the cable modem status page

How to disable dumprep.exe:
  1. Right click on My Computer, choose Properties from that menu.
  2. Click on Advanced tab,
  3. Click the Error Reporting button.
  4. Check the Disable error reporting box. You may choose to uncheck the the box below it, But notify me when an error occurs, if desired.


Comfort House 800-359-7701

Global 800-220-1900


A few pictures of my 2004 Alaskan cruise below:



Founding Documents:

National Archives




"If we are strong, our strength will speak for itself.  If we are weak, words will be of no help."    From the address President Kennedy never got to deliver in Dallas November 22, 1963

"Weakness is provocative. Time and again it has invited adventures that strength might well have deterred." Donald Rumsfeld

"Predictable is preventable."  Gordon Graham

"If you can, find that peace within yourself, that peace and quiet and confidence that you can pass on to others, so that they know that you are honest and you are fair and will help them, no matter what, when the chips are down." Richard "Dick" Winters in an interview August 2004, American History Magazine

"Never, Never, Never Give Up" Winston Churchill

We are prepared to surrender when we are unprepared to resist.

The Supreme Court holds that the Second Amendment protects an individual right to possess a firearm unconnected with service in a militia, and to use that arm for traditionally lawful purposes, such as self-defense within the home.

The Suprement Court holds that the Heller Decission applies to the States (that you may possess a handgun in your home for self defense

PA House Bill 40, The Castle Doctrine

The Good Guys. Join the 5 million men and women of the NRA

"Will you hold your breath, or hold the Line?" - JR

In this Country nothing trumps freedom of speech. Not fear, not political correctness.
The answer to any perception of "hate" speech is not less speech, but more speech.